The Exact Hosting support pin is required to verify customer accounts, providing the support pin to Exact Hosting agents will allow us to take a closer look into the account, share details, and proof of ownership.  The support pin is located within the client area while logged in. 

Locating the support pin

  1.  Open the client area click Account and then Login.
    Exact_hosting_account_login.png
  2. Enter the username and password then press Login.
    Exact_hosting_login.png
  3. The support pin is shown after successfully logging into the account.
    Exact_hosting_support_pin.png

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Generating a new support pin

  1.  Open the client area click Account and then Login.
    Exact_hosting_account_login.png
  2. Enter the username and password then press Login.
    Exact_hosting_login.png
  3. Hit Generate new pin to create a new support pin.
    Exact_hosting_generate_new_pin.png

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