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Viewing email message headers

This article describes how to get the full message headers in the most popular email clients. For more information, please take a look at Understanding email headers.


Obtaining email headers from email clients

Mozilla Thunderbird

If you require further assistance, you can contact Mozilla support. 

  1. Open Mozilla Thunderbird and select the email you want to see the headers for.
  2. Choose More, followed by View source.
    ThunderbirdHeaders.jpg
  3. A window will pop up with the requested header information. You can copy and paste this into a reply to your Hover help request.
    ThunderbirdHeaders1.jpg

Windows Mail

In previous iterations of Windows mail clients, features like header details were available, but Microsoft has positioned Windows mail as a free, ultra-lightweight email client with only the basics.

If you require further assistance, you can contact Microsoft support.

Outlook on your desktop

If you require further assistance, you can contact Microsoft support. 

  1. Open Outlook and select the email you want to see the headers for.
  2. Click File, followed by Properties.
    outlookheader.jpg
  3. A window will pop up with the requested header information. You can copy and paste this into a reply to your Hover help request.
    Outlookheader1.jpg

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Outlook.com

If you require further assistance, you can contact Microsoft support. 

  1. Open Outlook.com and select the email you want to see the headers for.
  2. From the top right of the email window, select the ...  menu.
  3. Select View followed by View message source.

    outlookcomHeaders.jpg
  4. A window will pop up with the requested header information. You can copy and paste this into a reply to your Hover help request
    outlookcomHeaders1.jpg

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Apple Mac Mail

If you require further assistance, you can contact Apple support. 

  1. In the Mail app, choose View, followed by Message and All headers.
  2. A window will pop up with the requested header information. You can copy and paste this into a reply to your Hover help request.
    MacMailheaders.jpg

Gmail

If you require further assistance, you can contact Google support. 

  1. Open Gmail and select the email you want to see the headers for.
  2. Click the ...  menu, followed by Show original.
    GmailHeaders.jpg
  3. A window will pop up with the requested header information.  For the full message header, click Download original
  4. You can copy and paste this into a reply to your Hover help request. Gmail has a Copy to clipboard option.
    GmailHeaders1.jpg

iOS mail

If you require further assistance, you can contact Apple support. 

  1. Open Apple mail and select the email you want to see the headers for.
  2. Click View, followed by Messages and All headers.
    iOSheaders.jpg
  3. A window will pop up with the requested header information. You can copy and paste this into a reply to your Hover help request.
    iOSheaders1.jpg

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Webmail

  1. Open an email message
  2. Click Details
  3. Click All headers

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