How to Reset Your cPanel Password

Your cPanel password controls access to your web hosting control panel, where you manage files, email, databases, and more. This article walks you through how to reset your cPanel password from the Exact Hosting client portal.

About Your cPanel Password

cPanel is the hosting control panel included with your Exact Hosting plan. Your cPanel password is separate from your Exact Hosting account login, changing one does not affect the other. If you have lost access to cPanel or simply want to update your credentials, you can generate a new password at any time from the Services section of your account.

Note: If you are locked out of your Exact Hosting account itself and cannot log in to begin this process, contact Exact Hosting Support for assistance.

Before You Begin

• An active Exact Hosting account. You must be able to log in to my.exacthosting.com to complete these steps.
• An active hosting service. Your hosting plan must be in an Active state. If your service is suspended or expired, contact support before proceeding.

Step 1: Log In to Your Account

1. Go to my.exacthosting.com and sign in with your Exact Hosting credentials.
2. From your dashboard, click the Services icon.
   

Step 2: Open Your Hosting Service

1. Locate your hosting plan in the services list.
2. Click Active next to the plan whose cPanel password you want to reset.
   

This opens the management page for that specific hosting service.

Step 3: Change Your cPanel Password

1. Click Change Password.
    
2. Use the password generator to create a new temporary password, or enter a password of your choice.
3. Confirm the new password in the confirmation field.
4. Click to save your changes.

Note: Copy your new password and store it somewhere secure before leaving this page. You will need it the next time you log in to cPanel.