Vistaprint nameserver decommission details

On September 25th, 2023, Vistaprint shut off its Cloudflare nameservers.   Customers using Vistaprint nameservers will need to contact Vistaprint for updated nameservers, or you can purchase DNS hosting and manage your nameservers with Exact Hosting.

• Recovering DNS from Vistaprint
• Purchasing DNS hosting
  • Setting up DNS hosting nameservers
  • Setting up DNS hosting records

Recovering DNS from Vistaprint

All customers using Vistaprint nameservers are affected. You can contact Vistaprint for updated nameservers. 

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Purchasing DNS hosting

1. Log in to the client area.
2. Select Services followed by Order new services.
   
3. Click DNS Hosting and select Order now.
   
4. Enter a domain for the Website Builder service to link to and hit Use.
   
5. After agreeing to the terms, press Complete order.
   

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Setting up DNS hosting nameservers

The default nameservers will be active once DNS hosting is active in your account.

1. Log into Exact Hosting.
2. Click on Domains.
   
3. Select Active next to the domain name.
   
4. Choose Nameservers.
   

5. Choose Use default nameservers and press Change nameservers to save.

   

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Setting up DNS hosting records

1. Log in to the client area.
2. Click Services.
   
3. Press Active.
   
4. Select Host records.
   
5. After updating records, hit Submit.
   

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