VAT (European Union Value Added Tax) FAQ

This article explains how Value Added Tax (VAT) is applied to Exact Hosting invoices for customers in the European Union. It covers who is charged VAT, why Exact Hosting collects it as a non-EU supplier, and where to find Exact Hosting's VAT registration number.

About VAT and Exact Hosting

Exact Hosting is registered as a non-EU supplier of electronically supplied services. Under EU tax rules, that registration requires us to collect VAT from EU-based customers based on the rate that applies in their member state. VAT appears as a separate line item on your invoice.

Common questions

What is VAT?

VAT is a general consumption tax on consumer spending within the territory of the European Union. It applies to most goods and services bought and sold for use or consumption in the EU, including electronically supplied services such as web hosting.

Who is charged VAT?

Only customers residing within an EU member state have VAT applied to their Exact Hosting invoices. The rate charged depends on the member state associated with your billing address.

Why is VAT charged if Exact Hosting is not an EU-based organization?

Exact Hosting is registered as a non-EU supplier of electronically supplied services. Under EU rules, that registration obliges us to collect VAT from EU customers at the rate of their member state and remit it to the relevant tax authority.

What is Exact Hosting's VAT registration number?

Exact Hosting's VAT registration number is EU372005657.

I have a valid VAT number — can I be invoiced without VAT?

EU business customers with a valid VAT identification number may be eligible for a VAT-exempt invoice under the reverse-charge mechanism. Contact Exact Hosting support with your VAT number so we can verify it and update your billing profile.

Next steps

  • Confirm your billing country. VAT is determined by the billing address on your account. Make sure your country and address are accurate in the Exact Hosting client area.
  • Provide your VAT number, if you have one. Submitting a verified VAT identification number lets us apply the reverse-charge mechanism on future invoices.
  • Review related tax articles. See the Canadian Sales Tax (GST/HST) FAQ and the W-9 form article for tax information in other jurisdictions.

Questions? Contact Exact Hosting Support.

How helpful was this article?

Thanks for your feedback!

Do you still need help? If so please submit a request here.