This article explains how to enable or disable auto-renew on a single domain in your Exact Hosting client area, and how to renew a domain manually when needed. Use auto-renew to keep your domain registration active without having to remember the renewal date.
About auto-renewal at Exact Hosting
Domains at Exact Hosting can renew automatically. As long as a valid payment method is on file, the domain will continue to renew at the end of each term, making it easy to keep services online without manual intervention.
Exact Hosting also supports manual renewal at any time, so you can extend a domain on demand. If you need to update auto-renew for many domains at once, see Bulk-updating domain auto-renew settings.
Before you begin
- An Exact Hosting account with an active domain. You need login credentials and at least one domain registered on the account.
- A valid payment method on file. Auto-renew uses the saved payment method at the time of renewal. Manual renewal also requires a valid payment method.
Warning: Domains with grandfathered pricing must have auto-renew enabled. Manually renewing one of these domains results in a charge at the standard full price.
Enabling or disabling auto-renew on a single domain
Follow these steps to toggle auto-renew for one domain at a time.
Step 1: Sign in to the client area
Open the Exact Hosting client area, click Account, then Login. Enter your username and password, then click Login.
Step 2: Open the Domains section
From the client area dashboard, click the Domains section box.
Step 3: Select the domain to manage
Click the domain you want to update from your list of domains.
Step 4: Toggle the auto-renew setting
Click Auto renew. Then click Enable auto-renew to turn it on, or Disable auto-renew to turn it off.
Note: Domains with grandfathered pricing must remain on auto-renew to keep their legacy pricing. Disabling auto-renew on these domains will cause future renewals to be charged at the standard rate.
Renewing a domain manually
You can renew one or more domains at any time without waiting for the auto-renew cycle.
Step 1: Sign in to the client area
Open the Exact Hosting client area, click Account, then Login. Enter your credentials and click Login.
Step 2: Open the renewal page
Click the Domains section box, then in the top navigation click Domains, followed by Renew domains.
Step 3: Choose which domains to renew
Check the box next to one or more domains you want to renew.
Step 4: Select the renewal term
Choose the number of additional years to add to each selected domain, then click Add to cart.
Step 5: Review your cart
Click View cart to confirm your selections.
Step 6: Complete checkout
Confirm your renewal items and click Checkout to complete payment. The renewal term is added to each domain once payment is processed.
Next steps
- Confirm renewal in your domain list. After payment, the expiry date in your domain list should reflect the new term.
- Update auto-renew in bulk. If you manage many domains, see Bulk-updating domain auto-renew settings.
- Verify your domain contacts. Renewal notices and ICANN verifications are sent to the registrant on file. See Keeping your domain contacts up to date.
Questions? Contact Exact Hosting Support.
How helpful was this article?
Thanks for your feedback!
Do you still need help? If so please submit a request here.