What is the GDPR and how does it affect me?

The European Union’s General Data Protection Regulation (GDPR) lays out a new set of rules for how the personal data of people living within the European Union should be handled. It embodies some really great principles, and we want to pass these protections and rights on to all of our customers, regardless of where they happen to live. 

Though it can be fairly complex and far-reaching, at a high level, the GDPR can be broken down to three main concepts:

Consent and control

This can be brought down to the very simple idea that your personal information belongs to you and only you can decide where it gets used. In order to work with any of your data, we have to let you know what we need your information for and ask you for your consent to use it. We have an obligation to only collect the minimum amount of information that we need to get the job done, and we can’t use the information we’ve already gathered for something else without asking you if that’s ok.


The security of your personal data is our priority which means this is a part of the GDPR that we never want to have to use. Transparency means that in the event of a security breach where your personal data may have been exposed, we have to let you know as soon as possible that it’s happened and tell you what happened, what we’re doing to fix it and what you should do protect yourself. This type of information empowers each person to respond in the way they think is best in each circumstance in order to protect their own privacy.

The right to be forgotten

This is one of the most powerful tools that the GDPR gives people – a fresh start. It gives you the ability to revoke your consent to access your personal information. When this happens, Exact Hosting will have to essentially erase all record of the individual, giving them a fresh start. This requirement is not without consequences or limitations: some services can’t be provided without personal information, and sometimes personal information has to be kept for reasons of public interest or relating to legal claims. This right to erasure applies only to data that’s used because we have consent, and does not apply to data that’s used because it’s required as part of fulfilling a contract.

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