Email Acceptable Use Policy : Exact Hosting Customer Support

Bulk Email Definition

"Bulk Email" is defined as Unsolicited Commercial Email, or UCE, transmitted within a short time frame to users not given the option to unsubscribe from or opt out of receiving such email.

Use of third-party providers for mailing lists where recipients may voluntarily opt-in and out is encouraged.

Spam Email Definition

Under the CAN-SPAM Act, "spam email" is an electronic mail message whose primary purpose is the commercial advertisement or promotion of a commercial product or service, including an email that promotes content on a commercial website. Mail2World further defines "Spam Email" as sending unwanted email messages, frequently with commercial content, in large quantities to users not given the option to unsubscribe from or opt out of a distribution list.

Please remember that the following actions are forbidden when using Exact Hosting email services.

Using or including invalid or forged headers
Sending emails that use or include invalid or non-existent domain names
Impersonating another individual or their email address (spoofing) or creating false accounts to send spam
Conducting data mining or using "robots" to harvest email addresses or any other web property to send unsolicited or unauthorized material
Using ExactHosting's Email systems to facilitate the transmission of unsolicited or unauthorized materials
Using a third party's internet domain name or relaying from or through a third party's equipment without permission
Sending emails to users who have requested to be removed from a distribution list
Transmitting the same message multiple times to a large number of recipients
Selling, exchanging, or distributing email addresses of any ExactHosting Email customers to a third party without their knowing and continued consent to such disclosure
Interfering with any other party's use of their email services.

Please pay attention to the following restrictions. In addition to the violations outlined in our Terms of Service, our email service prohibits the following activities:

Sending emails that violate the CAN-SPAM Act or any similar anti-spam law or regulation.
Altering identifiers such as email headers, IP addresses, and server names, impersonating another person or their email address, or creating fake accounts to send spam.
Sending the same message multiple times or to an excessively large number of recipients.
Using "robots" or other means to access anyone's email address to send unsolicited or unauthorized material.
Selling, exchanging, or distributing email addresses of any person to a third party without their knowledge, initial consent, and ongoing consent.
Engaging in any illegal, illicit, or damaging activity using ExactHosting Mail products or services, including for marketing or promotional purposes.
Mining any web property (including Google) to discover email addresses.
Sending unauthorized mail via open, third-party servers.
Sending emails to more recipients than the maximum allowed number.
Sending emails to users who have requested removal from a mailing list.
Sending, exchanging, or distributing email addresses of any person to a third party without their knowledge, initial consent, and ongoing consent.
Sending unsolicited emails to a significant number of email addresses belonging to individuals and entities with whom you have no pre-existing relationship.