Setting up autoresponders : Exact Hosting Customer Support

This feature allows you to configure automatic email response messages. This is useful, for example, when the recipient is unavailable.

Adding an autoresponder

Log in to cPanel from exacthosting.com or by going to yourdomain.tld/cpanel
Click Autoresponders
Select Add Autoresponder
Enter the interval, in hours, for the autoresponder to wait between responses to the same email address.
For example, if you set up an autoresponder with an interval of 24 and you receive an email from [email protected] at 8:00 AM on Monday, the autoresponder immediately responds to the message. If, however, [email protected] continues to email you throughout the day, the autoresponder does not send another response for 24 hours after the initial email (in this case, 8:00 AM on Tuesday). If [email protected] emails you again after the 24-hour interval expires, the system sends them an autoresponse.
- In the Email text box, enter the email address from which to respond.
- In the From text box, enter the username to appear in the response.
- In the Subject text box, enter the subject to appear in the response.
- If the message includes HTML tags, select the HTML checkbox.
- In the Body text box, enter the text of the response.
- Select a start time. Choose between Immediately or Custom.
You can use tags in the body of the message to represent information, such as the incoming email senders or subjects. Tags use the percentage signs (%) as markers.
- %subject% - The subject of the message that the autoresponder received.
- %from% - the name of the sender of the message that the autoresponder received. If the sender's name isn't in the original email header, the %from% tag prints the sending email address.
- %email% - the sender's email address.