Resetting Your WordPress Admin Password

With WordPress, there are several different ways to change your password.  If you're inside the WP admin area, you can reset there, request a password reset, or reset in phpMyAdmin.  

Reset password in WP-admin

In normal circumstances, you can do it through the WordPress admin interface.

  1. Log into your account.
  2. Select the Services icon.
    Welcome_back_home_page.JPG
  3. Click Active next to your hosting service.
    exacthosting_services_page.JPG
  4. Choose Login to cPanel.
    log_into_cPanel.JPG
  5. Press the WordPress icon under scripts.
    WP_icon.png
  6. Press the admin icon will allow quick access to your WP admin.
    WP_admin_login.png
  7. Select Users then All users.
    wp_admin_all_users.png

  8. Press Edit.
    wp_admin_user_edit.png
  9. Press Set new password, fill in the desired password and Update profile to save.
    wp_admin_user_password_reset.png

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Reset password via email

If you know your username or the email account in your profile, you can use the lost password feature from WordPress.

  1. Go to your WP Login page via yourdomain.com/wp-login.php press Lost your password.
    WP_admin_lost_password.png
  2. Enter either the username or email address you created your profile with and press Get new password.
    wp_admin_get_new_password.png
  3. WP will email the password reset link to your email.
    WP_admin_lost_password_confirmation.png

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Softaculous portal reset password

Softcaulous offers direct access to your database (DB), which allows changing your WP password. 

  1. Log into your account.
  2. Select the Services icon.
    Welcome_back_home_page.JPG
  3. Click Active next to your hosting service.
    exacthosting_services_page.JPG
  4. Choose Login to cPanel.
    log_into_cPanel.JPG
  5. Press the WordPress icon under scripts.
    WP_icon.png
  6.  Press the Pencil icon.
    wp_softaculous_install_bar_edit.png
  7. Input a new password.
    Note: If you only have one user profile, you do not need to clarify the admin username field.  If you have multiple profiles, you'll need to clarify which user you are changing the password for.
    wp_softaculous_admin_password_field.png
  8. Select Save installation details to complete.
    wp_softaculous_save_installation_details.png

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