FAQ

Website builder management

Website builder is a simple drag-and-drop builder for beginners to help create a great website. Website builder make...

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Modify your hosts file

Modifying your hosts file enables you to override the domain name system (DNS) for a domain on a specific machine. D...

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Unblock your IP address

It may be possible that your IP address was blocked by our servers' firewalls due to too many invalid password attem...

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Locating cPanel Server Information

Locating cPanel Server Information Users can access their cPanel directly without logging into Exact Hosting every ...

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Viewing PHP Version Information

You can view the current PHP configuration and version info by doing the following:   Open a text editor such as v...

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What is the .htaccess file?

.htaccess is a configuration file for use on web servers running the Apache Web Server software. When a .htaccess fi...

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How to clear your browser cache

If you need to clear your cache, cookies, and history for troubleshooting purposes, you may wish to consider using a...

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How to clear your DNS cache

Your DNS cache stores the locations (IP addresses) of web servers that contain web pages that you have recently view...

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Troubleshooting Common Causes of Website Loading Issues

There are several potential reasons why a website may not be loading. Some common issues include a problem with the ...

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